• Longer SHIPPING TIMES EXPECTED
  • Free shipping for orders above $50
  • Shop Now Pay LATER WITH Afterpay

Shipping & Returns

SHIPPING & RETURNS


SHIPPING

**We offer free shipping for orders above $50**


Orders placed before 12pm AEST from Monday to Friday will be dispatched the same day. On the occasion that you place your order over the weekend or on a public holiday, we will process your order the next business day.

Shipping times are a guideline only and subject to change. You may experience slightly longer delivery times during peak periods or due to other courier delivery issues that are unforeseen or unavoidable events.

Please make sure that your delivery address is correct as an incorrect address is the responsibility of the customer.

Longer shipping time is expected due to current COVID situation

SHIPPING OPTIONS DELIVERY TIME COST
AU STANDARD SHIPPING FOR ORDERS ABOVE $50 3-6 Business Days FREE
AU STANDARD SHIPPING FOR ORDERS UNDER $50 3-6 Business Days $10
AU EXPRESS SHIPPING 1-3 Business Days $15
All OTHER COUNTRIES – INTERNATIONAL SHIPPING 10-15 Business Days $30


TRACKING
 

You will receive an email with your tracking information once your order has been dispatched.


RETURNS & EXCHANGES

We hope you will love your purchases but if for any reason you are not completely happy with your order, we do offer full refunds and exchanges on all full priced items.

All sale items promotional code/coupon sales are final and cannot be returned.

Please read our return policy below to ensure you are eligible to return your purchase.

 WITHIN AUSTRALIA:
- Complete your return process online at www.mvnofficial.com/request-return.html
- Items must be returned within 10 days of receiving your order
- Items must be unworn and in their original condition with all tags attached
- An email notification will be sent to you once your return is approved
- Store credit is valid for 1 year from the date issued
- The cost of return shipping is at the customer’s expense  

OUTSIDE AUSTRALIA:
- Complete your return process online at www.mvnofficial.com/request-return.html
- Items must be returned within 30 days of receiving your order
- Items must be unworn and in their original condition with all tags attached
- An email notification will be sent to you once your return is approved
- Store credit is valid for 1 year from the date issued
- The cost of return shipping is at the customer’s expense

The returned goods will be inspected by us. Items which failed to comply the above condition will be returned back to the purchaser.

Please note that you are responsible for posting your return goods back to us. We are not responsible for any lost or damaged incoming goods.

Should you wish to exchange your item, we can do so if the item still be available in your required size, regrettably we cannot hold items for exchange while we wait for your item to be returned.


RETURN ADDRESS

MVN Online Returns
1A Glasshouse Rd
Collingwood, VIC 3066
Australia

If you have any questions that we have not addressed here, please feel free to email us at contact@mvnofficial.com